FastWork

Product User Guides 

Access interactive walkthroughs to support your learning of the main workflows and newly released features in our FastWork app. If you come across new features or notice workflows that inspire you or could be relevant to your solution, don’t hesitate to reach out to us. 



Release Notes
Sign in & Set up Notifications & Orders Operations & Time Confirmations Technical objects & Maps Attachments New Features

Sign in & Set up

Sign in & Set up

Logon & Token Handling Flow

In version 3.0, we’ve updated the logon flow and token handling to optimize performance and align with SAP best practices. As a result, users will encounter a new login screen when signing in.

  • Enter your email and password to sign in for the first time
  • Want to stay signed in? Tick the box and tap Yes.
  • Your data will download automatically. Keep the app open until it's done.
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Sign in & Set up

Initial Synchronization &
User Data Filtering

In version 3.0, the multi-site concept has been removed. This guide shows you how to select relevant plants during setup for smarter data filtering and faster initial synchronization.

  • Set up 'My Sleections' by selecting the plants that's relevant to your daily work.
  • Review the number of work orders and notifications. Tap Apply Selections to start the download.
  • A progress bar shows the sync status. My Work loads first so you can start using the app right away.
  • When sync is done, you’ll see Sync Update Completed at the bottom.
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Sign in & Set up

Set Up ‘My Selections’ Using Planner Groups and Plant Sections

The guide shows how to edit 'My Selections' filters using Planner Groups and Plant Sections to refine your data scope. Selected plants define the top-level scope, while Planner Groups and Plant Sections let you narrow down the data even further.

  • Select the plants you want to see data for.
  • Based on the selected plants, choose the relevant Planner Groups and Plant Sections.
  • Tap ‘Apply Selections’ to synchronize the filters.
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Sign in & Set up

Language Support

Learn how our app supports multiple languages. In version 3.0, your selected app language also determines the language pulled from SAP, if translations are available. We currently support English, German, Spanish, Swedish, and Danish.

  • Tap Change Language to select a different language.
  • The app uses your device’s default supported language. Tap your preferred language to switch.
  • Tap FastWork to return. A short progress bar will appear while the language updates.
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Notifications & Orders

Notification & Orders

Create Notification

Learn how to easily create a maintenance notification from your device using data from your SAP system. This guide walks you through an example using the ‘Assignee’ and ‘Reported by’ fields and shows how to add attachments. Please note that field availability and requirements may vary depending on your SAP configuration. Presets can be adjusted if needed.

  • Open Notifications, then search or scan to select the technical object.
  • Set the notification type, add a title and description, and select the priority.
  • Enter details like work center, assignee, reporter, and optional status or coding.
  • Add items, photos, or documents if needed, then tap Create Notification.
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Notification & Orders

Convert Notification to an Order

Learn how to easily convert a notification into a work order directly from the app using the information already provided in the notification.

  • Open the notification and review the information
  • Tap convert to order & fill in order details
  • Confirm the conversion and a confirmation message appears
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Notification & Orders

Create a Follow-On Order 

Learn how to quickly create a follow-on order using the swipe action. Perfect when further work is needed on an existing order.

  • Navigate to the Order section and select the relevant order.
  • Swipe left on the relevant operation to start create a follow-on order.
  • Add and update information in the order.
  • Create the follow-on order and receive a confirmation message.
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Operations & Time Confirmations

Operations & Time Confirmations

Start an Operation Using 'Start Timer'

Learn how to start an operation and register your working time directly in the app using the add timer function. This makes it easy to confirm the actual time spent on your work immediately after completing the operation.

  • Open the work order and scroll to the operation section
  • Press 'Start Timer" to start the operation with time confirmation
  • Use the 'Stop' buttom to stop the operation and create time confirmation
  • Confirm the time entry
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Operations & Time Confirmations

Start Operation with 'Swipe Action'

Operations & Time Confirmations

Start Operation with 'Add timer'

Learn how to manually add time by using the 'Add Time' button to create a time confirmation for the work performed on the operation.

  • Enter start and end time, and actual work
  • Open the operation and select 'Add Time'
  • Fill in the title and set all required details.
  • Create time confirmation

Technical objects & Maps

Technical objects & Maps

Upload/attach an image to Technical Objects