FastWork in action for asset maintenance in the field

Explore interactive, step-by-step workflows to see how FastWork
can help optimize work order execution and improve
field service operations with SAP PM/CS

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Choose the pain point that best matches your current challenge

High Wrench Time due to Bad Data Quality
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High Downtime Due to Limited Access to Real-Time Asset Data
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Inefficient Work Order Planning and Delayed Maintenance Responses
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Managing Unplanned Operations with Real-Time Access to Critical Data
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High wrench time and bad data quality

Easily create and access notifications with key data insights

Empower field service technicians to easily create and enrich maintenance notifications with key data insigths. With the ability to upload photos, documents, and 3D models directly from mobile devices, technicians streamline workflows, ensuring that all necessary details and parts are ready for service.

  • Boost First-Time Fix Rate with the right information
  • Enhance key data accuracy through easy mobile uploads
  • Streamline workflow for faster service execution
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Real-time data insights into asset history, right at your fingertips

High Downtime Due to Limited Access to Real-Time Asset Data

Unlock efficiency with real-time access to critical asset data

Provide technicians with instant access to measurement points, asset history, and 3D models to accelerate issue diagnosis, ensure precise material selection, and streamline repairs. By working independently, technicians reduce communication delays and downtime, driving greater productivity in the field.

  • Maximize asset uptime with real-time access to critical data
  • Boost First-Time Fix Rates through accurate diagnostics and material selection
  • Reduce delays by minimizing back-and-forth communication with office teams
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Eliminate SAP sync errors
while working in the field

Inefficient Work Order Planning and Delayed Maintenance Responses

GIS Map Overview for Streamlined Work Order Planning and Fast Access to Technical Objects

Empower technicians with a GIS-based map that provides a clear view of order locations and a fully searchable technical structure. With instant access to functional locations, stock availability, and driving times, technicians can optimize daily schedules, minimize travel, and ensure faster response rates.

  • Quickly locate tasks and access surrounding details for faster, more informed responses
  • Optimize planning by aligning task locations with nearby material availability
  • Reduce delays by prioritizing functional locations stocked with required materials
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Capture 3D equipment models and access AI-powered asset manuals and guides

Managing Unplanned Operations with Real-Time Access to Critical Data

Optimize unplanned Work Orders with instant access to critical data

Empower field service technicians with easy access to critical data—like asset history, photos, and documentation—enabling them to confidently handle unplanned operations. An iPad-exclusive dispatch functionality simplifies task reassignment with an intuitive drag-and-drop interface.

  • Optimize resource allocation to minimize unscheduled downtime
  • Boost efficiency with immediate access to critical data insights
  • Resolve unplanned operations faster, even for less experienced technicians
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A swift onboarding process, 2-4 weeks

1
Choose your product
Choose the Arkyn products that fit your business and employees’ needs. Contact sales to get started.
Find your product
2
SAP/Fastcloud Connection
Connect your on-premise SAP installation to the Arkyn FastCloud by installing a simple, secure, SAP-standard Cloud Connector.
3
Configuration & setup
We will tailor configuration, customization, and adjustments to meet your business and IT needs.
4
Onboard employees
Congrats! You are now ready to deploy the apps and get a smooth onboarding experience.

Some frequently asked questions

Can the apps be customized?
The FastApps and FastCloud come as standard SaaS products that cover most of your mobility needs in maintenance. If you need a customized version or custom integrations, Arkyn system integrators can extend the current version. Customizations comes with a consultancy fee.
Do I need to pay for updates?
Arkyn rolls out new features on the standard products as part of the SaaS license agreement.
How do I purchase the apps?
To purchase any products from Arkyn, please contact our sales team.
How fast is the integration process?
Arkyn’s FastCloud middleware enables smooth and easy integration with SAP that brings down the integration time from months to weeks.
Is there a free trial available?
Demos of the Arkyn apps for maintenance operations are available through the App Store. Currently, only FastWork is available.
What are the billing terms?
Subscription fees will be invoiced on a yearly basis. Payment terms are 30 days net.
What is the pricing model like?
The Arkyn apps are licensed as SaaS. Customizations can be purchased through Arkyn's certified system integrators such as Trifork.
Does it work for SAP ECC and S/4 HANA?
Arkyn's FastApps and FastCloud can be integrated with both SAP ECC and SAP S/4 HANA and easily transition between the two.
What is FastWork?
With this app for day-to-day work order processing, large enterprises using SAP can optimise and increase the efficiency of planning and scheduling, maintenance registration and order processing while enriching data-driven insights.
Why choose Arkyn's Software-as-a-Service?
Enjoy the benefits of SaaS with automatic iOS upgrades and quarterly product releases that adds to the stellar performance, excellent user-experience and great functionalities of the Arkyn apps.
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