Accelerate repairs by enabling field service technicians to add the right information to notifications. With the ability to easily upload photos and documents directly from their mobile devices, you can improve workflow, ensure all necessary details and spare parts are ready, and enhance the accuracy of service operations.
Easily convert a notification to an order in SAP, reusing data from saved or unsaved notifications to streamline processes, reduce manual data entry, and accelerate the transition from notification to order. This ensures quicker responses to maintenance issues and service requests, improving efficiency.
Streamline service operations to reduce Mean Time to Repair by accessing comprehensive work order details—such as materials, components, and quantities—before arriving at the asset. This preparation minimizes delays and boosts repair efficiency. Track repair durations with start and stop timers, and manage tasks flexibly by completing the work order or keeping it open for handover or additional operations.
Empower field service technicians with real-time access to material availability, stock locations, equipment components, and measurement points. The app’s search and barcode scanning streamline inventory tracking and data collection, while real-time SAP updates ensure accuracy—reducing downtime, transport time, and manual errors to boost efficiency