FastWork support hub.
Stay up to date with new features, fixes, and improvements in each release and explore interactive user guides to learn how to use key workflows and new functionality in the FastWork app.
Need help? Get in touch.
Visit our support platform (login required) or contact your dedicated customer success contact. Response times depend on your service agreement. For general inquiries, we aim to respond within one business day.
FastWork FAQs.
Visit support tool or contact your dedicated customer success contact. Response times depend on your service agreement. For general inquiries, we aim to respond within one business day.
Release notes for each FastWork version are available on the release notes page. They cover new features, fixes, and improvements for every release.
Interactive user guides are available on the product user guide page. They walk through key workflows and new functionality step by step.
FastWork is a native app for iOS and Android. It is built for mobile, not adapted from a desktop application.
Yes. FastWork has a true offline mode. Technicians can access work orders, asset history, and documents without a signal. Data syncs to SAP automatically when connectivity returns.
Email hello@arkyn.io with details about the issue or your feature request. Include screenshots or screen recordings where possible to help the team investigate.