FastWork in action for field service 

Explore interactive, step-by-step workflows to see how FastWork
can help optimize work order execution and improve
field service operations with SAP PM/CS

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Which pain point best aligns with your
current challenge?

Performance and synchronization issues in offline areas
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Imprecise data and missing documentation
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Lack of utilization of Master Data for Technical Objects
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Performance and synchronization issues in offline areas

Offline functionality with real-time insights and synchronization

Enable field service technicians to update maintenance notifications anytime and anywhere. FastWork automatically stores data offline, ensuring continuous operation even without a network connection. Once connectivity is restored, all updates are instantly synchronized with SAP, optimizing workflows and enhancing service execution

  • Real-time update information anytime, anywhere, with offline data storage
  • Ensure real-time accuracy with automatic synchronization once the network is restored
  • Increase time spent on service with seamless workflows and SAP data integration
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Capture 3D equipment models and access AI-powered asset manuals and guides

Imprecise data and missing documentation

Convert notifications to work orders &
start operation

Empower technicians with real-time access to critical asset data. Up-to-date information on measurement points, asset history, and 3D models enables faster issue diagnosis, precise material selection, and efficient repairs. This streamlined approach reduces downtime, enhances decision-making, and boosts field productivity. Technicians can work independently, reducing communication delays and minimizing wait times. The result? Faster repairs, improved accuracy, and significantly reduced equipment downtime — bringing assets back into service faster.

  • Clear overview of equipment conditions and better compliance with documentation requirements
  • Improved user experience that enables technicians to focus on critical tasks rather than administrative work
  • Enhancing future planning with accurate operational time tracking and historical data
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EliminateSAP sync errors
while working in the field

Lack of utilization of master data for technical objects

Generate and access SAP master data for technical objects

Gain full visibility into technical structures and asset details by creating and using measurement points to effectively monitor equipment performance. With seamless SAP integration, technicians can update Material BOMs in real time, ensuring accurate records and minimizing downtime. The gradual integration of 3D models provides historical views, enabling earlier and more efficient detection and resolution of issues.

  • Optimize asset maintenance performance with easy management and visualization of SAP PM Master Data for Technical Objects
  • Increase field service efficiency with easy access to BOM lists, enabling precise component management
  • Accelerate asset maintenance by improving first-time fix rates with 3D AR views and historical 3D model data, providing full visibility into equipment performance
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DOMAIN EXPERTS

Built for SAP ECC and S/4HANA

  • SAP Business technology platform licenses We give each of our clients their own separate SAP BTP environment, and as an SAP OEM partner, we take care of all the licensing and include it in your total cost. You also have the option to use your own BTP environment if you prefer.
  • Future proof platform Our apps work perfectly with both SAP ECC and S/4 HANA. You can even start using our apps with ECC and then transition to S/4 without any problems.
  • Low SAP footprint We only need to install a small software package in our own reserved namespace in your SAP system, so our overall impact on your system is very minimal.
  • Real-time SAP interaction Our innovative real-time synchronization goes both ways and has very little effect on the performance of your SAP system, especially when compared to other mobile technologies.
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A swift onboarding process, 2-4 weeks

1
Choose your product
Choose the Arkyn products that fit your business and employees’ needs. Contact sales to get started.
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2
SAP/Fastcloud Connection
Connect your on-premise SAP installation to the Arkyn FastCloud by installing a simple, secure, SAP-standard Cloud Connector.
3
Configuration & setup
We will tailor configuration, customization, and adjustments to meet your business and IT needs.
4
Onboard employees
Congrats! You are now ready to deploy the apps and get a smooth onboarding experience.

Some frequently asked questions

Can the apps be customized?
The FastApps and FastCloud come as standard SaaS products that cover most of your mobility needs in maintenance. If you need a customized version or custom integrations, Arkyn system integrators can extend the current version. Customizations comes with a consultancy fee.
Do I need to pay for updates?
Arkyn rolls out new features on the standard products as part of the SaaS license agreement.
How do I purchase the apps?
To purchase any products from Arkyn, please contact our sales team.
How fast is the integration process?
Arkyn’s FastCloud middleware enables smooth and easy integration with SAP that brings down the integration time from months to weeks.
Is there a free trial available?
Demos of the Arkyn apps for maintenance operations are available through the App Store. Currently, only FastWork is available.
What are the billing terms?
Subscription fees will be invoiced on a yearly basis. Payment terms are 30 days net.
What is the pricing model like?
The Arkyn apps are licensed as SaaS. Customizations can be purchased through Arkyn's certified system integrators such as Trifork.
Does it work for SAP ECC and S/4 HANA?
Arkyn's FastApps and FastCloud can be integrated with both SAP ECC and SAP S/4 HANA and easily transition between the two.
What is FastWork?
With this app for day-to-day work order processing, large enterprises using SAP can optimise and increase the efficiency of planning and scheduling, maintenance registration and order processing while enriching data-driven insights.
Why choose Arkyn's Software-as-a-Service?
Enjoy the benefits of SaaS with automatic iOS upgrades and quarterly product releases that adds to the stellar performance, excellent user-experience and great functionalities of the Arkyn apps.
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