FastWork in action for field service 

Explore interactive, step-by-step workflows to see how FastWork
can help optimize work order execution and improve
field service operations with SAP PM/CS.

Choose the pain point that best matches your current challenge

Performance and synchronization issues in offline areas

Offline functionality with real-time insights and synchronization

Enable field service technicians to update maintenance notifications anytime and anywhere. FastWork automatically stores data offline, ensuring continuous operations even without a network connection. Once connectivity is restored, all updates are instantly synchronized with SAP, optimizing workflows and enhancing service execution in the field.

  • Update information anytime, anywhere, with offline data storage.
  • Ensure real-time accuracy with automatic synchronization once network connection is restored.
  • Increase wrench time with seamless workflows and SAP data integration
Inaccurate data and missing documentation

Convert Notifications to work orders and start operations

This feature can be enabled if desired. Empower technicians to capture and access critical asset data in real time, even offline. Accurate insights on measurement points, asset history, and 3D models enable faster diagnosis, precise material selection, and efficient repairs. This approach reduces equipment downtime, enhances documentation compliance, and boosts productivity by allowing technicians to work independently without delays or connectivity issues.

  • Better overview of your equipment’s condition with data-driven insights while improving compliance with documentation requirements
  • Improved user experience that enables technicians to focus on critical tasks rather than manual reporting.
  • Support future planning with accurate operational time tracking and enriched historical data.
Lack of utilization of master data for technical objects

Enhance and Update SAP Master Data for Technical Objects

Empower your maintenance and IT teams by fully leveraging SAP master data for technical objects. Gain comprehensive visibility into technical structures and asset details through the creation and utilization of measurement points, enabling effective equipment performance monitoring. Real-time updates to BOMs ensure accurate records. Integrate 3D models to provide historical views, facilitating early detection and resolution of issues.

  • Reduce maintenance backlogs through easy management and visualization of SAP master data for technical objects.
  • Lower maintenance costs with easy updates and utilization of BOMs for efficient maintenance and inventory management.
  • Increase first-time fix rates by leveraging 3D model data, supporting a comprehensive and intuitive representation of complex assets.
DOMAIN EXPERTS

Built for SAP ECC and S/4HANA

  • SAP Business technology platform licenses We give each of our clients their own separate SAP BTP environment, and as an SAP OEM partner, we take care of all the licensing and include it in your total cost. You also have the option to use your own BTP environment if you prefer.
  • Future proof platform Our apps work perfectly with both SAP ECC and S/4 HANA. You can even start using our apps with ECC and then transition to S/4 without any problems.
  • Low SAP footprint We only need to install a small software package in our own reserved namespace in your SAP system, so our overall impact on your system is very minimal.
  • Real-time SAP interaction Our innovative real-time synchronization goes both ways and has very little effect on the performance of your SAP system, especially when compared to other mobile technologies.

A swift onboarding process, 2-4 weeks

1
Choose your product
Choose the Arkyn products that fit your business and employees’ needs. Contact sales to get started.
Find your product
2
SAP/Fastcloud Connection
Connect your on-premise SAP installation to the Arkyn FastCloud by installing a simple, secure, SAP-standard Cloud Connector.
3
Configuration & setup
We will tailor configuration, customization, and adjustments to meet your business and IT needs.
4
Onboard employees
Congrats! You are now ready to deploy the apps and get a smooth onboarding experience.

Some frequently asked questions

Can the apps be customized?
The FastApps and FastCloud come as standard SaaS products that cover most of your mobility needs in maintenance. If you need a customized version or custom integrations, Arkyn system integrators can extend the current version. Customizations comes with a consultancy fee.
Do I need to pay for updates?
Arkyn rolls out new features on the standard products as part of the SaaS license agreement.
How do I purchase the apps?
To purchase any products from Arkyn, please contact our sales team.
How fast is the integration process?
Arkyn’s FastCloud middleware enables smooth and easy integration with SAP that brings down the integration time from months to weeks.
Is there a free trial available?
Demos of the Arkyn apps for maintenance operations are available through the App Store. Currently, only FastWork is available.
What are the billing terms?
Subscription fees will be invoiced on a yearly basis. Payment terms are 30 days net.
What is the pricing model like?
The Arkyn apps are licensed as SaaS. Customizations can be purchased through Arkyn's certified system integrators such as Trifork.
Does it work for SAP ECC and S/4 HANA?
Arkyn's FastApps and FastCloud can be integrated with both SAP ECC and SAP S/4 HANA and easily transition between the two.
What is FastWork?
With this app for day-to-day work order processing, large enterprises using SAP can optimise and increase the efficiency of planning and scheduling, maintenance registration and order processing while enriching data-driven insights.
Why choose Arkyn's Software-as-a-Service?
Enjoy the benefits of SaaS with automatic iOS upgrades and quarterly product releases that adds to the stellar performance, excellent user-experience and great functionalities of the Arkyn apps.